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Company Overview and Heritage

With a proud heritage dating back to 1973, PF Concept stands as a cornerstone of the promotional merchandise industry. As part of the renowned Polyconcept Group, PF Concept has grown to become Europe’s largest supplier of promotional products, trusted by distributors and brands across the UK and Europe. Headquartered in Roelofarendsveen, the company operates nine sales offices strategically positioned throughout Europe, ensuring local expertise and responsive service. Their expansive warehouse and certified printing facility in Poznań, Poland, coupled with in-house manufacturing of innovative products in the UK, allow PF Concept to deliver on quality, speed, and reliability. With over 50 years of industry experience, PF Concept has built a reputation as a trusted product media expert, consistently supporting clients with solutions that elevate brands and campaigns.

Expertise in Product Media and Customisation

PF Concept offers an extensive and carefully curated collection of quality products and premium brands spanning drinkware, technology, clothing, bags, stationery, and more. This depth of choice ensures buyers can find the right product at the right price point for any campaign. Their innovative “Create Your Own” and bespoke programmes provide unparalleled customisation, enabling clients to tailor products precisely to their branding needs and objectives. Dedicated sourcing teams and flexible manufacturing options mean that even the most ambitious ideas can be brought to life. PF Concept’s product selection is made “with care”, prioritising durability, trend relevance, and brand-led design – so that the end-customer’s brand always takes centre stage, not the supplier’s.

Digital Tools and Sales Support

Empowering distributors to sell smarter, PF Concept provides a suite of digital tools, deep inventory, and fast branding processes. This enables rapid responses to both small-scale projects and complex, multi-site programmes. Their sales experts are on hand to offer inspiration, product knowledge, and seamless ordering via an outstanding web shop and digital catalogues. These capabilities save valuable time, minimise administrative burdens, and reduce artwork rework, allowing clients to focus on what matters most – selling products that make brands and people proud.

Commitment to Sustainability and Ethical Practices

PF Concept is dedicated to reducing its environmental footprint across the entire supply chain. Their transparent Sustainability Report details clear targets, including the ambitious goal to phase out all virgin fossil-based plastic products and packaging from their collection by 2030. The “Rethinking Plastics 2030” strategy is built on innovation, circulation, and elimination of plastics, with a circular design approach that uses sustainable, recycled, and bio-based materials. Products are designed for recyclability and longevity, with certified materials and traceable supply chains – such as GRS-certified ranges and Aware™ traceability technologies – providing assurance to clients and end users alike.

PF Concept’s commitment to ethical practices is externally validated by an EcoVadis Platinum rating and a multi-year partnership with UNICEF the Netherlands’ “Plastic Bricks” programme, demonstrating leadership in social and environmental performance. Rigorous modern slavery and anti-slavery policies ensure adherence to the Modern Slavery Act 2015, with robust due diligence, regular audits, staff training, and a dedicated compliance team. In the UK, PF Concept publishes gender pay gap data via the UK Government’s reporting service, underlining their transparency and commitment to pay equity.

Stakeholder Engagement and Waste Reduction

PF Concept recognises that stakeholder engagement is essential for effective waste reduction. Branded products often cannot be repurposed or rebranded without consent or careful planning, making proactive communication crucial. The company encourages clients to create awareness around returns, misprints, and over-ordering, helping minimise unnecessary CO₂ emissions from wasted stock and logistics. Clear guidance and close collaboration with customers improve forecasting, extend product use, and reduce the volume of merchandise that becomes unused or obsolete – supporting both environmental and commercial objectives.

Circular Economy and Reuse Partnerships

Putting circular design into practice, PF Concept designs products for longevity and repair where possible, favouring materials and constructions that support recyclability at end of life. The company partners with organisations such as Reshare and local groups in Poland to ensure that surplus textiles or products unsuitable for branding are donated or repurposed rather than sent to landfill. These initiatives support a circular economy, reduce environmental impact, and provide clients with credible end-of-life options for campaign stock and uniforms – reinforcing PF Concept’s commitment to responsible product stewardship.

Inspiring Change and Building Trust

PF Concept’s comprehensive approach – spanning product quality, innovative customisation, digital selling tools, sustainable practices, and ethical standards – builds deep trust with clients and their stakeholders. These benefits translate directly into enhanced brand reputation, stronger corporate social responsibility narratives, smoother internal approvals, and potential cost efficiencies through reduced waste and improved product longevity. By focusing on subtle, quality branding and well-chosen products that people want to keep and use, PF Concept increases impact per item, supporting both environmental and commercial goals. Their leadership inspires change across the industry, setting new standards for what clients can expect from a forward-thinking supplier.